business analysis
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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |
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Bringing the Value of Your Test Automation Efforts Front and Center Once you’ve adopted test automation, you should determine whether it’s actually yielding the expected benefits—and you’ll want to keep these benefits visible to stakeholders to reinforce the value. A metrics dashboard aligned with the organization goals and business objectives shows you're on the right track. |
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Staying Competitive in Software Testing In today’s global economy, staying competitive may be more important than ever. Three ways to contend are by focusing on price, niche (addressing a particular group’s needs), or differentiation (doing things better in some way). Which tactic you choose could make all the difference for your software team. |
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Building a Business Case for Automation in Your Software Lifecycle To remain competitive, organizations should consider implementing a well-integrated set of automation capabilities—not just for testing, but across the entire lifecycle. Making the investment might take some convincing, so here are some questions to ask in order to assess the potential benefits of automation. |
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Contemplating What Constitutes an Organizational Crisis It can be hard to envision what would constitute a crisis for your organization until you’re facing one. But defining what events could be disastrous for your company is the first step toward planning for them—and having an emergency plan could be the difference that helps you respond in time. |
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Here There Be Monsters: The Value of Data Profiling Monsters appeared on medieval maps to identify the unknown dangers of the sea. Likewise, the data profiles for an organization identify the points within its data. A robust data-profiling strategy can provide a more accurate picture of an organization’s data systems and find risks before they become monsters. |
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Getting Your Data to Work for You Practically everyone records data somehow. The real value comes from using that data to gain deeper insight. When used appropriately, data profiling can be a powerful tool for analyzing existing data, profiling for planned changes, or monitoring for unplanned circumstances, helping save time and remove risks. |
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Creating Effective Processes to Deliver Quality Software Delivering complex systems depends on software processes that guide the work on a daily basis. Much has been written about the evils of verbose waterfall processes, but the truth is that not having enough process also makes it impossible to deliver enterprise software without making many mistakes. |
