business analysis

Internal Social Media and the Business Analyst

Adrian Reed looks at the use of internal/corporate social media and networks by business analysts for overall process improvement. Key benefits include locating stakeholders, engaging stakeholders, understanding process faults, and finding incremental ways to improve processes.

Adrian Reed's picture
Adrian Reed
Do Too Many Business Analyst Cooks Spoil the Soup?

Adrian Reed looks at common challenges related to stakeholder engagement and answers the question: How can a business analyst best operate when it doesn’t seem possible to get direct access to stakeholders and when there are multiple BAs from different organizations or different teams in the mix?

Adrian Reed's picture
Adrian Reed
Take the High Road When Creating Product Roadmaps

One of the mistakes made when crafting a product roadmap is building a roadmap that schedules all the features and functions you plan to build. That’s taking the low road. You want conversations with customers to be focused on the problems people solve with your product. That's taking the high road.

Scott Sehlhorst's picture
Scott Sehlhorst
Don’t Judge a Phone by Its Cover: Inside the BlackBerry 10

The launch of the long awaited BlackBerry 10—with a touchscreen—was January 29. To RIM's credit, the initial reaction was remarkably positive. Looking past its similar appearance to most other phones, we take a look at the ever-important OS to see what makes it tick.

Noel Wurst's picture
Noel Wurst
Business Analysts: Your Team Is Your Customer, Too

The most important customers of business analysts are the team members that create the solution. Secondary customers of the business analysts are stakeholders, sponsors, and end-customers of the product. Scott Sehlhorst explains what it means to think about your team as your customer, too.

Scott Sehlhorst's picture
Scott Sehlhorst
Validating Requirements with Given-When-Then

When identifying requirements, it can be really tricky to develop a good understanding of how software should behave. Scott Sehlhorst looks at the Given-When-Then approach and how it allows teams to combine the benefits of incremental development with the benefits of getting it right the first time.

Scott Sehlhorst's picture
Scott Sehlhorst
How to Make Products People Love

Scott Sehlhorst explores how to make products people love and focuses on Marty Cagan's ten tips presentation at MindTheProduct 2012, London's first conference for product teams. Key points include product discovery, not building what customers want, and building what customers need.

Scott Sehlhorst's picture
Scott Sehlhorst
Three Ways to Talk When You Are Listening

We know listening is important. Typically, it’s what our stakeholders have to share that we most need to hear when eliciting and validating scope or requirements. At the same time, as business analysts, we cannot be passive flies on the wall.

Laura Brandenburg's picture
Laura Brandenburg