process metrics

Using Assessments and Standards to Improve Your Process

Process improvement is a fundamental endeavor that any successful organization must embrace. The challenge many companies face is how to effectively implement IT process improvement. A good place to begin is with an assessment of current operations; then measure those findings against good criteria.

Bob Aiello's picture
Bob Aiello
Four Reasons to Stick with Daily Scrum Meetings

Every team member is required to attend a daily scrum meeting. Pro tip: The ScrumMaster and product owner are team members too, despite their titles of leadership. If you feel you don’t need to attend every daily scrum, then consider these four reasons why you should stick with it.

Cameron Philipp-Edmonds's picture
Cameron Philipp...
Why Losses Affect Us More Than Gains and What That Means at Work

Loss aversion is the cognitive phenomenon that a loss of a dollar will make you more miserable than a gain of a dollar will make you happy. This causes people to make irrational decisions to ride out potential losses, whether it's sitting through a bad movie or continuing work on a failing project.

Naomi Karten's picture
Naomi Karten
Calculating the Real Cost of Multitasking on Your Projects

The cost of delay due to multitasking is real. It’s invisible to most people, especially management. It’s not just the cost of time lost due to context switching; it’s the fact that projects don't get out on time, which hurts your maximum sales revenue. How do you calculate these costs of delay?

Johanna Rothman's picture
Johanna Rothman
The Cost of Delay for Not Shipping on Time

The cost of delay is the way to think about the revenue you can lose plus the cost of continued development. When you delay your release and don’t ship on time, you miss the revenue from the maximum sales times. Shipping on time isn't always easy, but it's easy to see why you need to.

Johanna Rothman's picture
Johanna Rothman
Why We Should Get Rid of Bonus-Based Pay

There are several problems with basing a knowledge worker's pay on a bonus. In a team-based organization, management often doesn't know who did exactly what work; people concentrate on their own objectives rather than working together; and whether some targets are hit depends on too many factors.

Johanna Rothman's picture
Johanna Rothman
Cancel or Save a Troubled Project: How to Decide

If your project is going nowhere—or if it’s going somewhere, but it's rapidly downhill—sometimes there’s no choice but to scrap it. Of course, that’s easier said than done because the issue of sunk costs often kicks in. How do you assess whether the benefits will still outweigh the investment?

Naomi Karten's picture
Naomi Karten
Use Timeboxing to Boost Your Efficiency

In timeboxing, you predetermine the maximum time allowed to get tasks done. You determine the launch deadline when you start the sprint or iteration, and everyone works toward that date. It can keep your project focused and on track. Is this method for you? Read on for advantages and disadvantages.

Ulf Eriksson's picture
Ulf Eriksson