product metrics
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The Word “Automation” Has Led Us Astray The misunderstanding that automation for software quality is just doing what humans do (i.e., manual testing), but faster and more often, causes business risk. Unless you’re very clear, the quality measure is incomplete. The word automation distracts from the real value: measuring quality. |
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Overcoming the Challenges of Integrating Configurator Software A configurator can automate quotation documentation, streamline workforce efficiency, reduce errors, and improve customer satisfaction. However, introducing a configurator requires a considerable investment of time and resources. This story examines some common problems and suggests solutions. |
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How Visual Thinking Can Solve Project Management Problems After launching a project, have you ever found yourself without a clear vision of the next steps? The solution is to adopt visual thinking from the very beginning: Imagine your finished concept and work toward it. Read on to learn how to apply visual thinking to the flow of product development. |
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Integrated User Experiences: Let Your Product Market Itself A new idea being implemented in software is engineering marketing elements into the product itself. When a suite of products is developed, the right levels of touch points, integration, and cross-collaboration are built right in. This can mean lower marketing costs and higher end-user results. |
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Is Environment Maintenance a Detriment to Product Delivery? In the rush to build more, faster, many companies spend more time on environment maintenance and less time on actual product learning and validation. Joel Tosi argues that instead of rushing into automation and virtualization, start by rethinking your approaches to your environments and testing. |
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When You Provide Good Service, Performance Metrics Are Your Friend Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders. |
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The Mismeasurement of Software Having participated in a number of unsuccessful metrics programs throughout his career, Lee Copeland has identified and distilled four key principles that help prevent the mismeasurement of software. Evaluate how your metrics work against these four principles. Do you need to make any changes? |
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How to Keep People from Uninstalling Your Mobile App Mobile marketing firm Swrve has discovered that just 26 percent of users actually return to an app for a second time two days after opening it. After seven days? Developers can expect around 13 percent of those who downloaded their product to make a comeback. That's a problem, but it can be fixed. |
