quality management

Reactions Reveal Our Expectations for Software Quality

Bonnie Bailey explains how our reactions can reveal what our expectations are for software quality. Quality is easier to recognize by our reactions than by what metrics, tools, or automation results tell us—no matter how much stock we put in their reliability.

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Bonnie Bailey
Five Emerging Trends in Testing and QA

Customer expectations are higher than ever, so testing has become more important than ever. Quality assurance must evolve to keep up with changing software development requirements—and that involves adopting new approaches. Here are five emerging trends in testing and quality assurance for 2014.

Beth Romanik's picture
Beth Romanik
How Toilet Paper Problems Affect Software Development

Bonnie Bailey writes on how toilet paper problems, which are problems in which the effort required to resolve them are proportional to their current urgency, affect software development. When dealing with toilet paper problems, you're less likely to prepare for other potential problems.

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Bonnie Bailey
What Is Being Done by IT to Fix HealthCare.gov?

By now, everyone in the world knows that the rollout of HealthCare.gov was a disaster, and we also know that information technology (IT) has taken a beating. In this story, Joe Townsend explains what is being done to fix this mess.

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Joe Townsend
Confirmation Test Engineering: The Next Stage of Software QA?

Quality assurance, a widely recognized discipline in the software quality world, is now preparing to head into the next phase—what some call the world of confirmation or the world of test engineering. Continuous and ongoing improvements in product quality are necessary.

Mukesh Sharma's picture
Mukesh Sharma
The US Government's Configuration Management Problems

Joe Townsend probes the news and finds several stories detailing the US government's problems with configuration management. According to Joe, the defense industry and government agencies should be able to improve if they follow their own standards and directives.

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Joe Townsend
What Role Does Configuration Management Play in Requirements Analysis?

Once the inception phase of your project has been completed, a project will enter the requirements analysis phase. Joe Townsend explains the role that configuration management (CM) and quality assurance/control (QA/QC) plays during this phase of a project’s lifecycle.

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Joe Townsend
February Coding News Roundup

In this roundup of coding news, we learn that the US arm of mobile device maker HTC got in hot water with the Federal Trade Commission, a new study says that software vulnerabilities were up in 2012 after a five-year lull, and a scientist built a programming language based on Arabic scripts.

Jonathan Vanian's picture
Jonathan Vanian