communication

Woman meeting with her new boss to get to know her Tips for Dealing with a New Boss

Simply listening to what a new boss says can be a good way to detect what’s important to them. Instead of bombarding the boss with an overview of your accomplishments or a declaration of what you view as significant, start by paying attention. You’ll be showing an interest in their needs and demonstrating your value.

Naomi Karten's picture
Naomi Karten
Businessperson talking into a tin can How to Achieve Better Internal Communication

Our methods of communicating are often on “autopilot.” Being more mindful of when and how we communicate can eliminate problems and strengthen internal relationships. There are several things that can be improved or implemented to increase trust and effective communication on any business team. Here are some ideas.

Ann Amen's picture
Ann Amen
An open notebook in front of a computer Why Project Managers Need Exceptional Writing Skills

The project manager’s role is to ensure the project is done efficiently and effectively. The modern project manager needs to have great communication skills to convey the essentials of the project, and most of this communication is done through writing. Here are some examples when good writing skills will help.

Paul Bates's picture
Paul Bates
Manager giving an employee critical feedback How to Give Tough Feedback

It's not easy to give tough feedback. But delaying, withholding, or sugarcoating critical feedback is ultimately a disservice—to the individual, the team, and the work involved. Giving timely, constructive feedback is one of the most important roles of any manager. Here’s how to handle these delicate situations.

Naomi Karten's picture
Naomi Karten
Business people communicating using soft skills Why We Need to Stop Calling Them Soft Skills

People often focus on hard skills for career development, but soft skills are just as important—if not more. Soft skills require practice and they are crucial for professional success, so we should stop referring to interpersonal skills as soft. They’re hard, human skills, and they can set you apart in your job.

Owen Gotimer's picture
Owen Gotimer
Project communication plan Developing a Clear Project Communication Plan

When planning a software project, you need a thorough project communication plan. Both managers and developers need to take part in formulating the plan so that the correct terms of reference are present, achievable goals are set, and deadlines are attainable. Clear communication is essential. Here's what to include.

Michelle Brooks's picture
Michelle Brooks
Two agile team members exchanging feedback in a retrospective 6 Ways to Share Negative Feedback in a Retrospective

Negative feedback has the greatest potential to help people change in areas that can have a lasting impact. But sharing negative experiences and criticism can often be a challenge and may cause more harm than good. Here are six tips for sharing negative experiences effectively and building trust along the way.

Alan Crouch's picture
Alan Crouch
Person in an office wearing noise-canceling headphones Are Headphones Hindering Your Office Communication?

With all the chatter going on in offices, people often turn to headphones to block out the noise and be able to concentrate. Noise-canceling headphones block out distractions, but they can also block out communication. It may be a good idea to set some boundaries for their use so employees can still collaborate.

Naomi Karten's picture
Naomi Karten