communication
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4 Ways to Restore Purpose to Your Daily Scrum The daily scrum was created to help the Scrum team meet its sprint goal. Unfortunately, answering the three daily questions can turn a synchronization and planning meeting into a status report. Here are four ways to make sure your team members are collaborating about their work and are ready to tackle the next day. |
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How to Grab People's Attention In this hectic, fast-paced world, it can be tough getting anyone’s attention. But you’re more likely to succeed if you quickly arouse interest, generate intrigue, and make an impression. One way to do that is with a hook—an opening statement or question that quickly piques curiosity. Here's how to grab attention. |
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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
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Can Remote Workers Ever Really Make Effective Agile Teams? As the Agile Manifesto states, agile teams should value individuals and interactions, and traditionally, this implies being in the same room. While technology makes collaboration at a distance more viable, some feel that collocation helps with delivering quickly. Can remote workers ever make effective agile teams? |
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Want to Be a More Effective Leader? Conduct a Listening Tour Leaders who are moving into a new position should hold what’s called a listening tour. This lets the person doing the touring hear what’s on the minds of subordinates or team members. It helps a new leader get the lay of the land while also allowing the people they’ll be leading to express their thoughts or concerns. |
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How to Communicate to Build Trust on a Scrum Team Trust among the ScrumMaster, product owner, and development team is essential to making the process work. Transparency, inspection, and adaptation are the three pillars of Scrum, and you can't commit to these actions if everyone doesn’t have openness and respect for each other. Communication is the best way to do that. |
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Advice for When People Don’t Respond to Your Email There are many valid reasons a person may not respond to your email, but even knowing that, it's hard not to be curious or confused, or to take it personally. Read on for tips on how to improve the odds of hearing back from busy people, as well as advice for sending a follow-up message without being confrontational. |
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The Debate over Testing versus Checking Testing and checking, like a lot of language in software testing, is there in order to more precisely describe something we are already doing. However, there is a strange plague of people who feel the need to police others' language whenever they try to use the terms interchangeably. What we need is more understanding. |
