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Integrate Cloud Services Support to Avoid the Help(less) Desk A major downside of using cloud services is that customers often find they are responsible for any needed integration across different applications and vendors. Beth Cohen offers tips for minimizing the risks and improving service quality when integrating cloud services. |
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Using the Cloud to Build SaaS Applications the Right Way Many traditional applications companies have rushed to roll out SaaS versions of their products without fully thinking through how an application architected to work in a traditional corporate IT environment might need to change to fit far different SaaS implementation requirements. |