salesforce

Integrate Cloud Services Support to Avoid the Help(less) Desk

A major downside of using cloud services is that customers often find they are responsible for any needed integration across different applications and vendors. Beth Cohen offers tips for minimizing the risks and improving service quality when integrating cloud services.

Beth Cohen's picture
Beth Cohen
Oracle Partners with Rivals Microsoft and Safesforce in Cloud Deal

Oracle cast aside feuds with competitors Microsoft and Salesforce to announce partnerships with the companies to integrate their cloud operations. Oracle seeks to expand sales of cloud-computing products aimed at businesses moving their software online. What will the outcome be for the new allies?

Beth Romanik's picture
Beth Romanik
Using the Cloud to Build SaaS Applications the Right Way

Many traditional applications companies have rushed to roll out SaaS versions of their products without fully thinking through how an application architected to work in a traditional corporate IT environment might need to change to fit far different SaaS implementation requirements.

Beth Cohen's picture
Beth Cohen
Emerging Cloud Standards—A Technology Lay of the Land

Beyond the roughly divided cloud architecture's layers, consisting of SaaS, PaaS, and IaaS, there is room for the creation of viable standards within and between each of the cloud layers.

Beth Cohen's picture
Beth Cohen