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Failing to Staff Turnover: A False Economy If a team member leaves without notice, it slows down a project and puts stress on everyone else as you wait for a replacement. There's not much we can do with surprises, but why don’t we do a better job of planning for those we know are going to leave? Building in some overlap for knowledge transfer should be a given. |
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To Serve Clients Better, Learn Their Perspective If your goal is to improve service delivery to your customers, it's a good idea to ask for and incorporate input from those very customers. Invite your clients to outline priorities, get clarification on points that confuse them, and vent frustrations. They'll appreciate being heard, and you'll both learn a lot. |
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3 Ideas to Prevent ‘All Talk and No Action’ Meetings When many people are speaking in a meeting but it never translates into meaningful actions later on, it can leave us frustrated. But with some planning and collaboration, we can facilitate ways to make it easier for people to communicate better. Here are three ideas for a little less conversation, a little more action. |
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3 Myths about Software Project Managers People often have the wrong impression regarding the activities and responsibilities of project managers. You'll hear them say that managing a software project is all about delegating work and keeping the crew in line, but it's more than that. Let's debunk three common, pervasive myths about project managers. |
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5 Steps to Be More Productive There’s a common misperception that productivity implies getting more things done all at once. But it really means getting things done persistently at a moderate pace. You also don't need to change your routines drastically to be more productive. Even small changes can make a significant impact—like these five tips. |
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Use Silence as a Powerful Tool to Get Feedback If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information. |
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4 Reasons Cybersecurity Is More Important Than Ever Ignoring cybersecurity risks can be disastrous. And as recent hacks and scams have shown, it is not only large organizations or corporations that are being targeted, but also the personal data of everyday people. Here are four reasons cybersecurity is more important than ever, as well as ways you can protect yourself. |
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Does Your Boss Waste Your Time? It's good to eliminate any time-wasting practices, but that can be tricky when they come from your boss. Manager-imposed time wasters include micromanaging, holding unneeded meetings, requiring unnecessary status reports, and issuing ambiguous instructions. Here's how to broach the subject and get some time back. |