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Handling the Emotional Turmoil of Organizational Change Chaos, confusion, and emotional turmoil are not unusual during major organizational change. Nevertheless, even people at the top sometimes minimize the impact of the change on employees—and on themselves. Worse, they sometimes do so dismissively. It's important not to underestimate the challenge of managing change. |
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How Face-to-Face Meetings Can Heal Team Conflicts When distributed teams have a conflict, it's easy for one team to place the blame entirely on the other and even start to think of them as disagreeable, incompetent, and worse. This fault-finding can be especially bad when the parties have never met. Face-to-face meetings can make all the difference in improving trust. |
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The Hidden Benefit of One-on-One Manager Meetings Managers may frame one-on-one meetings as a way to “support employees” and check to see if the employee “needs to meet this week.” Supporting an employee is a primary goal of these meetings, but the value of one-on-one time to managers—and the importance of building trust with employees—also should be prioritized. |
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Avoid Overthinking and Make Decisions Faster Overthinking is not the same as being cautious and methodical about making a decision. By contrast, despite the amount of analysis overthinkers do, they may never get any closer to actually making a decision. If you’re an overthinker—or even just want to make decisions faster—try these tips to be more decisive. |
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During Times of Major Change, Keep People Informed During times of major change, readily available information can help reduce the fears of those affected about what it means for them. If you’re involved in implementing change, it’s wise to keep people informed—not just about the change itself, but also about its impact on processes, responsibilities, and expectations. |
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The Manager’s Role on a Self-Organizing Agile Team Scrum and other agile methods focus on team roles and dynamics, and because of the emphasis on self-organizing teams, there’s sometimes a misconception that there’s no need for a manager. In reality, good people management can help an agile team thrive—the manager just has to know how to empower the team. |
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Preventing Workplace Miscommunication When one person says something that the other one misinterprets—a very common type of workplace miscommunication—the conversation often moves on with neither party realizing what happened. Being able to discover a misinterpretation and straighten it out before it escalates into a serious tangle is an important skill. |
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Interface Grief: Is It Agile, or Just Bad Software Engineering? There are people who will use "being agile" to justify software engineering practices that could be perceived as lazy or even bad. The specifications are going to change, they say, so it would be a waste to engineer more to begin with than the minimum viable product. What's expediency and what's just poor practice? |
