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What to Say (and Not Say) in a Job Interview The interview can strongly influence whether you get the job you’re seeking. It’s not just what you say in responding to interview questions that’s important; it’s how you say it. And maybe even more important than things you should say is steering clear of things you shouldn’t say. Here are some points to consider. |
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Dealing with a Difficult Person at Work Sometimes, when a coworker or customer behaves in an offensive manner, it’s not the totality of that person’s character. They may be coping with circumstances you're not aware of. Before you react to someone's behavior, strive to understand if there's something else behind it. It will improve your relationships. |
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Troubled Project or Disaster? Understand What You Can Manage There is a big difference between a troubled project and a disaster, and not being clear about the distinction is hazardous to decision-making. If a project you're managing is in danger of missing deadlines, that doesn't mean it's out of control—you just need to explain to stakeholders how it can get back on track. |
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Taking a Break Can Actually Improve Your Work A relentless go-go-go approach doesn’t increase productivity—in fact, it diminishes it. There’s simply a limit to how many hours anyone can put in without losing concentration, sacrificing efficiency, and making errors that require rework. But a brief break, even for five minutes, can refocus your energy and stamina. |
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How to Keep Employee Engagement High on Difficult Projects Having engaged employees is about more than having happy workers. Research shows that engagement is also one of the most important factors for giving a company a competitive edge. This is why it is so important to identify issues of demotivation and act on them as soon as possible in order to keep employees motivated. |
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Stop Procrastinating and Start Getting Things Done Everyone procrastinates sometimes. But if it's becoming a real problem for you, there are things you can do to try to overcome chronic procrastination. For instance, try dividing your work into small, manageable steps, setting time limits for tasks, and eliminating distractions. Read on for more tips. |
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Lessons from the CIA’s K9 Training Program Do you want to improve your internal training programs or perhaps update your skills via e-learning? You can pick up some valuable clues from the CIA’s K9 explosive detection training program. Pamela Rentz highlights some of the CIA’s top training tips that work for humans as well as canines. |
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The Subtle Art of Diplomatic Communication with Project Sponsors It’s an art to balance project sponsors’ need for timely and accurate information with being diplomatic in how and when that information is delivered. Diplomacy is about tact—communicating in tough situations without antagonizing anyone more than necessary. Here are eight keys to diplomatic, effective communication. |
