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Managing the Turbulence of Organizational Change In times of major change, particularly organizational change, it's normal for people involved to experience turbulence, including anxiety, anger, or uncertainty. If you’re overseeing a change, how you communicate with those affected can significantly decrease—or increase—the duration and intensity of that turbulence. |
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Agile Testers Shouldn’t Be Enablers Testing has often been seen as the final stage of creating an application. Since we weren’t shifting testing left as much as we do today, a great deal of work was thrown on the testing team at the very end of an exhausting project cycle. But testers shouldn’t be seen as the last line of defense. |
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In Praise of Failure Failure is measured by expectations. If we aim to be perfect, or set the expectation that only perfection is acceptable, we risk losing opportunities to get valuable feedback. Creating an expectation of perfection can lead to stagnation, not success. Instead, view failure as a learning experience. |
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Manage Project Problems without Getting Trapped by Catastrophic Thinking It would be short-sighted for any project manager not to consider the potential risks in the project and not to evaluate and continue re-evaluating what can go wrong. But there's a difference between planning for risk and falling victim to catastrophic thinking—focusing on unlikely or irrational worst-case scenarios. |
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Training and Tomorrow’s Jobs Reports vary in predictions about what parts of the workforce will be most affected by automation. How far-fetched is the idea that significant numbers of technology jobs will become irrelevant? How can training and education programs better prepare us for the future? |
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How Testers Can Create a Change in Mindset With all of the changes happening in the testing world and what is expected in order to succeed, one of the things that is needed is a change in mindset. Today’s testers need to be able to think outside traditional system requirements and instead focus on end user expectations and market acceptance. |
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Don’t Assume Bad Intentions When There May Be Another Explanation There's a saying: “Never attribute to malice that which is adequately explained by stupidity.” The possibility of a reasonable explanation for someone’s bad behavior doesn’t mean you have to accept that behavior, but it does suggest that it’s sometimes better to consider the possibility that something else is going on. |
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The Future of Testing: Quality Engineers and Specialist Skills Many testers have opinions about the future of their profession. Melissa Tondi thinks the traditional QA position is moving toward that of a quality engineer—a skilled role using techniques previously thought of as the domain of specialists. If we focus on efficiency, tomorrow's testers can expand their skill sets. |
