Creating environments at work that acknowledge that failures will happen—and supporting the efforts team members make to recover—can help your organization become more effective. You cannot predict every challenge, but by embracing risk and providing opportunities for people to experiment, you can be more productive.

The first step in any significant software procurement is to assure there is a clear definition of the business problem being solved. If you don’t know what you want, you aren’t prepared to negotiate for it, so you'll end up with a system or tool that isn't what you need—and you'll likely be disappointed at delivery.

If you are searching for agile knowledge, there are many books outside the current literature that may enlighten you. Some discuss the underpinnings of concepts we consider agile, while others are contemporary business books that present compelling ways to use agile effectively. Here are three Jeff Payne recommends.