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Things Managers Should Never Say Managers have to communicate regularly with the people they're managing. However, managers also need to try harder to be mindful of what they are saying, instead of speaking before they think. Here are some things a manager should never say—avoid these lines and people will be more likely to follow your lead. |
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5 Pitfalls Agile Coaches Must Avoid Successful agile teams often have a coach driving continuous improvement. While some coaches are effective initially, many eventually succumb to pitfalls that inhibit their team’s growth and fail to compel any lasting changes. Here are five common pitfalls of agile coaches in most projects that fail to improve. |
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A Checklist for Managing Go-Live Decisions and Risks If you have to replace a complex existing data system in production, decisions about when and whether to go live should be treated with gravity and care. One process that can help keep you honest is developing checklists that describe very clearly what is expected to be accomplished and verified at each milestone. |
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Send the Right Message: Monitor Your Choice of Voice When we communicate with our coworkers, what’s important in getting our point across is not just what we say, but how we say it. Most of the time, we intuitively moderate our tone to convey friendliness, seriousness, or disappointment, but that can change when we're stressed. Be sure you're sending the right message. |
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Why Laughter Is a Sign of Creative, Productive Teams Laughter is a sign that people feel relaxed and safe. In a workplace, safety leads to environments that enable more idea generation and innovation, so one approach to improving teammates' creativity and connection is to encourage laughter. But how can you do that so it doesn't feel forced? Steve Berczuk has some ideas. |
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5 Ways to Improve Your Project Management As a project manager, it's your job to cut through the noise to make clear objectives for your projects. But it’s not so easy to do, especially when your superiors or board are politely “suggesting” another action item. Help your team stay on track with these five tips to move more efficiently through your projects. |
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What Intelligent People Say Instead of “I Don’t Know” It takes a certain level of self-confidence to admit to not knowing something when people view you as the expert. Still, if you don’t know the answer and you (or others) think you should, you have some options other than “I don’t know.” These alternative responses are more useful to you and to your questioner. |
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4 Impediments to Nurturing a Feedback-Rich Culture Being able to have open, candid conversations that fuel learning, growth, and improvement is critical to a team’s success, so it is important to look out for impediments that can get in the way of having a feedback-rich culture. Here are four common impediments to watch for, as well as behaviors you should nurture. |
