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Dealing with a Difficult Person at Work Sometimes, when a coworker or customer behaves in an offensive manner, it’s not the totality of that person’s character. They may be coping with circumstances you're not aware of. Before you react to someone's behavior, strive to understand if there's something else behind it. It will improve your relationships. |
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What It Takes to Be an Effective Leader in Software Testing Similar to the discussion of “How much test automation do I need?” the answer often depends on your team’s makeup and what sort of product you’re making. There isn’t a perfect equation, but there are still general, proven qualities that lead to better software and happier software testers. |
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Troubled Project or Disaster? Understand What You Can Manage There is a big difference between a troubled project and a disaster, and not being clear about the distinction is hazardous to decision-making. If a project you're managing is in danger of missing deadlines, that doesn't mean it's out of control—you just need to explain to stakeholders how it can get back on track. |
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Taking a Break Can Actually Improve Your Work A relentless go-go-go approach doesn’t increase productivity—in fact, it diminishes it. There’s simply a limit to how many hours anyone can put in without losing concentration, sacrificing efficiency, and making errors that require rework. But a brief break, even for five minutes, can refocus your energy and stamina. |
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How to Keep Employee Engagement High on Difficult Projects Having engaged employees is about more than having happy workers. Research shows that engagement is also one of the most important factors for giving a company a competitive edge. This is why it is so important to identify issues of demotivation and act on them as soon as possible in order to keep employees motivated. |
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Skills and Attributes Agile Testers Need to Thrive Communication is more important than ever, with developers and testers working together more closely. You can no longer think of the “development” and “testing” stages as diametrically opposed sides of the process—in order to succeed, developers and testers need to communicate and work as a unit. |
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Fitting Specialists into Your Scrum Team While you may try to create Scrum teams composed entirely of people with T-shaped skills, you might still have gaps in certain specialized areas. Consider forming “specialist teams” to organize experts in the areas that require certain skills. You can have these specialists temporarily become part of your Scrum team. |
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Stop Procrastinating and Start Getting Things Done Everyone procrastinates sometimes. But if it's becoming a real problem for you, there are things you can do to try to overcome chronic procrastination. For instance, try dividing your work into small, manageable steps, setting time limits for tasks, and eliminating distractions. Read on for more tips. |