The Latest Stories

Thanks, But No Thanks to Southwest's Giveaway Glitch

Southwest Airlines, a company known for its fun-loving ways, recently tried to thank its 3 million Facebook friends with half-price fares for flights booked last Friday. But their plan backfired when a “technical glitch” caused customers to be billed as many as twenty times for a single ticket.

Linda Hayes's picture
Linda Hayes
DevOps: Where Does CM Fit In?

With DevOps a relatively young concept, Joe Townsend explores how configuration management fits into the big picture. Some professionals, however, might contend that CM conflicts with DevOps and agile methodologies.

Joe Townsend's picture
Joe Townsend
Summer Software Hacking Roundup

Just when you thought that this would be another lazy summer, early August bestowed upon us some serious hacks that affected the national media and a prominent tech writer. What both of these cases have in common is the absolute need for businesses to keep their technology updated.

Jonathan Vanian's picture
Jonathan Vanian
Upgrade Your Wetware for Better Testing

Good software testing is a challenging intellectual process. What you find when testing a piece of software depends on your thinking, your perceptions, how you organize your observations, and what connections you draw between them.

Rick Scott's picture
Rick Scott
All Software Developers and Testers, Stand Up!

Developing software means working on a computer and, more often than not, working on a computer means sitting down. Recent research shows that sitting for more than three hours a day can shorten your lifespan by two years. While you're improving your software, make sure to keep yourself well, too.

Naomi Karten's picture
Naomi Karten
Software Defects: Why They Won't Go Away

Joe Townsend tackles why software defects in IT projects appear to be increasing in recent years. As the business side increases the pressure for faster and bigger results from IT, mistakes and defects will continue to go up.

Joe Townsend's picture
Joe Townsend
Emerging Cloud Standards—Infrastructure First?

While network standards that form the backbone of the Internet are widely accepted, cloud standards have been adopted more slowly by the community and the marketplace. As cloud infrastructure technology matures, increased vendor interest is driving a renewed effort to create viable standards.

Beth Cohen's picture
Beth Cohen
Understanding Context When Designing Products for Users

When designing software, you must look beyond simply knowing the goals of your users. It's far more useful to understand the context in which the product will be used.

Scott Sehlhorst's picture
Scott Sehlhorst