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How to Release Anger at Work (without Getting Fired!) Have you ever felt so angry about something a colleague did that you wanted to punch the person—but you were still clearheaded enough to know that such a move would reverse the direction of your career path? There are better alternatives to clobbering a coworker. Read on for productive ways to simmer down. |
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Mobile and IoT Challenges: What Testers Need to Know to Improve Their Careers Many of the skills and knowledge areas that testers have in the IT, web, PC, and even mobile world will have application in the IoT. However, there are some knowledge domains that may be new or have some twists, and if testers understand them, they will be able to separate themselves from other job seekers. |
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The Problem with Software Measurement and Metrics Many software practices rely on setting target numbers for the team to hit. But when a measure becomes a target, it ceases to be a good measure. People start gaming the system by changing their behavior in such a way to favorably adjust the measure in order to achieve the target. Don't get hung up on metrics. |
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What Not to Do if You Want Satisfied Customers You may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication. |
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Transparency Could Transform Your Company Transparency is a core Scrum value because it ensures everyone involved on a project has a common understanding of goals, progress, and deliverables. But what about extending transparency to the whole company, sharing revenue and client-related numbers, strategic product plans, and even individual salaries? |
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Effective Project Communication: Not Just What, but Why The requirements for communicating project status to executives are often paradoxical: Be brief but thorough; don’t go into the weeds, but make sure I know all the important details. Responding to these constraints can be challenging, but you still need to clearly convey your work's significance and risks. |
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How to Feel (a Little) Less Rushed and Overwhelmed If you're one of the people who pretty much constantly feels rushed and overwhelmed, there are ways to cope. It's a good idea to ask yourself whether the stress is really necessary, and if it is, you can learn to become aware of when you're overwhelmed so you can cut back on the causes and gain some control. |
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Are You Problem Solving When You Should Try Problem Managing? Usually in our projects, our goal is problem-solving. We find the root cause of a problem and experiment until we eradicate it. But is solving always the right path? Sometimes, our problems are temporary and only require a patch. In those cases, problem managing is probably the better choice. |