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Dealing with Chronic Complainers in the Workplace At work, you don’t always have the option to steer clear of chronic complainers. If you're kind (and patient), you can listen and empathize. But if that doesn't sound appealing, there are other options. Read on to learn some suggestions for deferring and discouraging complaining coworkers. |
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When It Comes to Time Management, Are You a Procrastinator or a Precrastinator? Everyone knows procrastination, or putting off something you have to do. Fewer people know about its opposite, precrastination, which is the tendency to start and finish a task as soon as possible. Believe it or not, each option has benefits and drawbacks. Would you try the opposite of your typical approach? |
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The Power of an Agile Mindset Some people think you've born with certain talents and there are other things you'll just never get the hang of. Conversely, having an agile mindset means believing that you're able to grow and develop your skills and intelligence. The interesting thing: Whichever mindset you hold, you'll probably be right. |
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Why We Snap at Work—and How to Avoid It When something makes you snap—causing a sudden, extreme reaction in which emotion totally overrides reason—things can get ugly quickly. The fact that many people are stressed at work means those rage triggers are closer to the surface and more prone to misfiring. Learn to recognize and defuse your triggers. |
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Software Project Management: The Responsibility of Communicating Quality Trade-Offs Some requirements are negotiable, even if it sounds like they aren’t. But expectations have to be managed carefully to avoid problems. Payson Hall explains that when executives agree to sacrifice quality in order to hit a deadline, it's up to the team to ensure they understand the tradeoff and possible risks. |
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Finding the Right Ratio of Software Testers to Developers for Your Team Many organizations struggle with finding the optimum ratio of testers to developers. Linda Hayes explains that there's no one right answer. It depends on your needs for planning, test environment and data management, requirements analysis, test design, execution, diagnosis, reporting, and defect management. |
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Here There Be Monsters: The Value of Data Profiling Monsters appeared on medieval maps to identify the unknown dangers of the sea. Likewise, the data profiles for an organization identify the points within its data. A robust data-profiling strategy can provide a more accurate picture of an organization’s data systems and find risks before they become monsters. |
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Dealing with Criticism, Whether Constructive or Not Of course, criticism is easier to take if it’s given with kindness. But what about when it isn't? Naomi Karten discusses how to receive, consider, and act on criticism, whether it's delivered constructively or not. If you've heard it before, it may be worth evaluating—especially if you’d prefer to ignore it. |
