How often do you use your company’s website? It’s important to periodically “eat your own dog food”—that is, use your own product or services in order to work out the kinks so your customers don’t have to. A good user experience can mean the difference between someone using your product over your competitor's.

For testers interested in moving into test automation, Justin Rohrman usually suggests that they get started by learning to write a little code—more specifically, working with their software's API. You don't have to jump into tooling just yet. You can begin testing the data and workflow of the API first. Here's how.

Some people just don’t care about creating great products or services. They believe the marketplace will settle for lower quality. Lee Copeland argues that as software testers, we need to combat that way of thinking by embracing craftsmanship. Focus on quality with knowledge, skill, diligence, judgment, and passion.