Some people think a good indication that a piece of work is done is if it's been tested. But by whom, and how? Testing alone doesn’t specifically determine whether you are done—especially when we probably don’t mean the same thing when we all talk about testing. Here are two ways to know when your work is truly done.

The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism.

Inspiring quotes can be motivating, but there's more to good leadership. New leaders may feel compelled to find clever and memorable things to say, when in reality, they should probably focus less on what they’re saying and more on what they’re hearing. The best leaders ask good questions and listen to the answers.