In a new project, there are always going to be challenges and delays, and when the end date is looming, you may be tempted to rush through the contracting and procurement process. But that can have dire consequences down the line if roles, responsibilities, and expectations aren't clear. Take the time to communicate.

People tend to see their circumstances as more unusual, difficult, or troublesome than anyone else’s. As a result, by asking about their problem, priorities, or responsibilities, you can gain important information about their situation and how they perceive it. Here's one question to learn a lot about your customers.

In their rush to solve a problem, teams often overlook conventional methods in favor of out-of-the-box ideas. But sometimes, the old standbys—thinking first, reviewing criteria, and asking questions—work the best. Before jumping to creative tactics, start by examining the possibilities readily available inside the box.