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User Participation Is Essential to Diagnosis and Problem Solving The role of IT professionals is to help users get the most value from their systems. If IT systems aren’t working efficiently or correctly, it isn’t just an “IT Problem” and the nice folks in IT can’t solve it effectively without user participation. |
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It’s Not All Engineering IT managers often begin their careers as engineers, problem solvers, and innovators. If you are a technical person who aspires to a management role you must learn to embrace and work with budget and priority constraints. |
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10 Tips for Better Writing Many people resist writing and are out of practice, but small improvements can make a big difference. If you would rather go to the dentist than write a one-page report, these tips are for you. |
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The Cost of Vendor Delays Make sure that your change management process is clearly outlined at the beginning of a project and use it when there are unforced errors to get concessions from a vendor when the fault is clearly on their side. |
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Keeping Your Vendor on Track Because of vendor firm expertise at blame management, clients need to be vigilant and proactive about managing systems integration efforts. |
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What Do Professional Service Providers Want? If you are aware of your vendor’s motivations it helps you understand their behavior and can be a real asset when you negotiate with them. |
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Overcoming Challenges in a Complex Software Development Project: A Case Study In this case study, we explore the unique challenges faced by a team tasked with developing a complex software product using Agile methodology, discussing the solutions they applied to overcome these challenges and successfully deliver the product. |
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Righteous Confusion When a project manager is confused, sometimes the problem is the situation and not the PM. |