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May the Forest Be with You: A New GEDI Laser Is Coming There’s a new laser device coming to the galaxy this fall that will be good for the forests here on Earth. NASA’s Global Ecosystem Dynamics Investigation Lidar (GEDI) will be the first space-borne laser designed to map the world's forests in 3-D to help us study and understand forest changes. |
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Be Careful What You Ask For: Contract Considerations for New Projects In a new project, there are always going to be challenges and delays, and when the end date is looming, you may be tempted to rush through the contracting and procurement process. But that can have dire consequences down the line if roles, responsibilities, and expectations aren't clear. Take the time to communicate. |
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The Normalization of Deviance Could Be Hurting Your Team Normalization of deviance refers to becoming blasé about counterproductive behavior or activities. The concept applies to processes that become ingrained in a team even though they contribute to negative outcomes, such as slipping deadlines. Employees become so accustomed to the deviance that, to them, it seems normal. |
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The Power of a Single Question in Understanding Customer Needs People tend to see their circumstances as more unusual, difficult, or troublesome than anyone else’s. As a result, by asking about their problem, priorities, or responsibilities, you can gain important information about their situation and how they perceive it. Here's one question to learn a lot about your customers. |
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How to Slim Down Your Bloated Email Inbox If you're spending too much time checking and answering your email—and frankly, who doesn't feel that way—you may just need to revamp your email routine. Here are some techniques for getting a handle on your messages, including better prioritization and categorization. You may even get to the coveted inbox zero. |
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Things Managers Should Never Say Managers have to communicate regularly with the people they're managing. However, managers also need to try harder to be mindful of what they are saying, instead of speaking before they think. Here are some things a manager should never say—avoid these lines and people will be more likely to follow your lead. |
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5 Pitfalls Agile Coaches Must Avoid Successful agile teams often have a coach driving continuous improvement. While some coaches are effective initially, many eventually succumb to pitfalls that inhibit their team’s growth and fail to compel any lasting changes. Here are five common pitfalls of agile coaches in most projects that fail to improve. |
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The Importance of Goal Alignment in Agile and DevOps For agile and DevOps teams to succeed, there must be a common vision that strives for detailed customer-focused outcomes. There’s never a magic bullet to address goal misalignment, as the challenges are context-specific, but here are some approaches that help move organizations and teams toward better alignment. |
