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How to Take the High Road as a Leader Leaders who invite feedback and then suggest, by word or deed, that only positive feedback is welcome end up ensuring that critical feedback—the kind they really need—will be withheld. If you get feedback from employees that isn't what you wanted to hear, don't act vengeful. Take the high road with your response. |
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Making Agile Coaching Successful for Your Organization Successful agile coaching requires a combination of experience, knowledge, and soft skills to help organizations build competence, sustainability, and performance in their agile practices. But it's not all up to the coach. There are a few things you can do to ensure your coaching engagement is set up for success. |
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Why Should We Be Agile? A Slack Takeover with Griffin Jones Thought leaders from the software community are taking over the TechWell Hub for a day to answer questions and engage in conversations. Agile coach and consultant Griffin Jones presided over the first Slack takeover, which led to some insightful discussions. Here are some of the questions and takeaways from the Hub. |
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How to Manage Effectively during a Company Crisis Regardless of the size and scope of a crisis, any hope of resolving it quickly is made worse by something that often happens: when those in charge handle the situation poorly, such as going into denial, blaming others, or trying to resolve the situation secretly. Here's how you should deal with a company crisis. |
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Top 10 TechWell Insights Stories of 2018 Many teams are embracing new practices, and several of last year's most-read stories reflect that, with topics such as AI, DevOps, and continuous testing. But it looks like lots of teams also want to get back to basics, because guides to tried-and-true agile and testing methods also ranked high. Check out the roundup. |
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Failing to Staff Turnover: A False Economy If a team member leaves without notice, it slows down a project and puts stress on everyone else as you wait for a replacement. There's not much we can do with surprises, but why don’t we do a better job of planning for those we know are going to leave? Building in some overlap for knowledge transfer should be a given. |
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To Serve Clients Better, Learn Their Perspective If your goal is to improve service delivery to your customers, it's a good idea to ask for and incorporate input from those very customers. Invite your clients to outline priorities, get clarification on points that confuse them, and vent frustrations. They'll appreciate being heard, and you'll both learn a lot. |
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3 Ideas to Prevent ‘All Talk and No Action’ Meetings When many people are speaking in a meeting but it never translates into meaningful actions later on, it can leave us frustrated. But with some planning and collaboration, we can facilitate ways to make it easier for people to communicate better. Here are three ideas for a little less conversation, a little more action. |
