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What Testers Should Know about Human-Computer Interaction Human-Computer Interaction (HCI) is a discipline in software development that is not widely used but can be very effective. Brendan Quinn looks at ways to learn about HCI and the HCI tools and practices with which testers should become familiar. |
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There's No Such Thing as an IT Project Adrian Reed makes the case that there is no such thing as an IT project—there are only business projects that implement, impact, change, or interface with IT. This sounds like a subtle distinction, but it’s deceptively important. |
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Is the New "Google Now" Assistant a Siri Killer? Siri finally has real competition in the virtual assistant game; not surprisingly, it's from Google. Google Now offers the same service as Siri, but without users even having to ask for it. Will users be willing to share much more personal data to empower the mobile app to work its magic? |
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Internal Social Media and the Business Analyst Adrian Reed looks at the use of internal/corporate social media and networks by business analysts for overall process improvement. Key benefits include locating stakeholders, engaging stakeholders, understanding process faults, and finding incremental ways to improve processes. |
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Do Too Many Business Analyst Cooks Spoil the Soup? Adrian Reed looks at common challenges related to stakeholder engagement and answers the question: How can a business analyst best operate when it doesn’t seem possible to get direct access to stakeholders and when there are multiple BAs from different organizations or different teams in the mix? |
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Take the High Road When Creating Product Roadmaps One of the mistakes made when crafting a product roadmap is building a roadmap that schedules all the features and functions you plan to build. That’s taking the low road. You want conversations with customers to be focused on the problems people solve with your product. That's taking the high road. |
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In Search of the Perfect Mobile App There are many factors to consider when determining what makes a mobile app successful, but nearly, if not all of them, revolve around customers' direct input and opinions. Learn how some are trying to pinpoint the path to "perfection" in the ever-changing world of mobile technology. |
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Why the Demand for Usability Will Continue to Grow Usability is an important aspect of any software system. It is often a driving factor in the popularity of software today. Yet, usability is only just in its infancy in terms of the importance it will play in future software systems. |