Joe Farah investigates whether or not software configuration management (SCM) follows the core principles of CM. The big difference in software shops and hardware shops is the level of automation in which the tools are responsible for ensuring the core processes reach “done.”

Joe Farah writes about the importance of software configuration (SCM) metrics. Software metrics help us build better software, and SCM metrics help us to better manage the built software. The metrics give you a better handle on what is really going on in your product development environment.

If you’re a follower of the Information Technology Infrastructure Library (ITIL), the configuration management database (CMDB) is a central point of your efforts. Joe Townsend gives us a handy roundup of the tools on the market that are available to help you control your IT environment.