Some people think a good indication that a piece of work is done is if it's been tested. But by whom, and how? Testing alone doesn’t specifically determine whether you are done—especially when we probably don’t mean the same thing when we all talk about testing. Here are two ways to know when your work is truly done.

When things go wrong, it can be helpful to understand what happened and who was involved. However, all too often organizations (and the managers within) confuse responsibility with assigning blame. The former is essential for improvement. The latter works against an effective, collaborative, productive culture.

Poor quality input will always produce faulty output. Improper validation of data input can affect more than just security; it can also affect your ability to make effective business decisions. Bad data can have impacts on how you make quantitative decisions or create reports, if you can’t trust the data you receive.