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How Face-to-Face Meetings Can Heal Team Conflicts When distributed teams have a conflict, it's easy for one team to place the blame entirely on the other and even start to think of them as disagreeable, incompetent, and worse. This fault-finding can be especially bad when the parties have never met. Face-to-face meetings can make all the difference in improving trust. |
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The Hidden Benefit of One-on-One Manager Meetings Managers may frame one-on-one meetings as a way to “support employees” and check to see if the employee “needs to meet this week.” Supporting an employee is a primary goal of these meetings, but the value of one-on-one time to managers—and the importance of building trust with employees—also should be prioritized. |
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During Times of Major Change, Keep People Informed During times of major change, readily available information can help reduce the fears of those affected about what it means for them. If you’re involved in implementing change, it’s wise to keep people informed—not just about the change itself, but also about its impact on processes, responsibilities, and expectations. |
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The Manager’s Role on a Self-Organizing Agile Team Scrum and other agile methods focus on team roles and dynamics, and because of the emphasis on self-organizing teams, there’s sometimes a misconception that there’s no need for a manager. In reality, good people management can help an agile team thrive—the manager just has to know how to empower the team. |
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5 Myths and Misconceptions about Leadership It’s a common myth that leaders are born, not made. Even so-called natural leaders have plenty to learn about handling the kinds of challenges and problems they’ll have to face, and many others grow into the role. Let's explore this misconception and four others to learn that anyone with the drive can be a leader. |
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Why You Should Have an Observer on Your Project Team If your project team suffers from misunderstandings or squabbles, it may be valuable to designate an observer role. This person would sit back and pay attention to whether there are patterns of miscommunication, interruptions, or conflicts that those in the conversations may not notice, helping resolve problems. |
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Creating a Culture of Kindness Employees tend to follow the model set from above, treating each other and their customers the way they’re treated by their superiors. Leaders set the tone for the entire organization, and that means that kindness starts at the top. But whatever level you're at, you can create a culture of kindness for everyone. |
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Using Feature Flags to Boost Testing and Deployment A feature flag is a configuration setting that lets you turn a given feature on or off. There is no need for a feature to be complete before you can start testing—as soon as the first piece of code is merged, you can turn the flag on in your test environment and begin. This also reduces risk. Do you use feature flags? |