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Collaborating with a Highly Distributed Team Being distributed can cause challenges for team collaboration, such as insufficient communication and a lack of visibility. However, advancements in tools, technology, and best practices have helped to lessen some of those challenges. Here are four ways to make collaborating with distributed teams more seamless. |
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Don’t Ask for Permission or Forgiveness—Use an Agile Alternative Some teams get around bottlenecks by taking a “better to ask forgiveness than permission” approach. This may be expedient, but it doesn’t provide a path to changing the organizational dynamic, and it can lead to wrong decisions when wider input is advisable. A more agile way is to take an “I intend to” approach. |
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When Customers Attack: Dealing with Rude Clients It seems like the only way some customers know how to communicate is to accuse, complain, and verbally attack. This only gets worse if there are delays. But when you do your best to build trust with customers early on, they are more likely to accept explanations about setbacks, even if they don’t fully understand them. |
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5 Questions to Ask When Choosing a Software Provider When working with an outside company to develop a new product, there are many things to consider. You need to find a service provider that can make your vision a reality on time and on budget. Here are five questions you should ask prospective service providers to make sure they will be a good fit for what you need. |
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5 SecOps Challenges and How to Overcome Them SecOps, or security operations, is a collaboration between information security and IT operations to keep a company’s data secure and reduce risk, all while maintaining agile timelines. But it can be difficult to start. Here are five challenges you should address to ensure your SecOps implementation is successful. |
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Is Your Culture about Responsibility or Blame? When things go wrong, it can be helpful to understand what happened and who was involved. However, all too often organizations (and the managers within) confuse responsibility with assigning blame. The former is essential for improvement. The latter works against an effective, collaborative, productive culture. |
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Beware of Success Stories The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism. |
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Superior Leaders Ask the Tough Questions Inspiring quotes can be motivating, but there's more to good leadership. New leaders may feel compelled to find clever and memorable things to say, when in reality, they should probably focus less on what they’re saying and more on what they’re hearing. The best leaders ask good questions and listen to the answers. |