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Dealing with a Change-Resistant Manager With almost any change, whether a trivial adjustment in procedures or a large-scale organizational change, people will vary in their receptiveness to it. But if you and your teammates have some good ideas to improve processes and your manager keeps shutting them down, you may be dealing with a change-resistant manager. |
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Social Abilities Infuse Tech Know-How with Power Software testers tend to focus their personal development activities almost exclusively on boosting technical acumen, but social systems are just as important. Infusing tech know-how with social skills, such as communication, adaptability, collaboration, and problem-solving abilities, creates team and project success. |
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When Buying New Software, Make Sure You're Getting What You Really Need The first step in any significant software procurement is to assure there is a clear definition of the business problem being solved. If you don’t know what you want, you aren’t prepared to negotiate for it, so you'll end up with a system or tool that isn't what you need—and you'll likely be disappointed at delivery. |
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How to Offer Help in a Way That’s Actually Helpful When you see a coworker who’s stuck or upset, it’s natural to ask, “What can I do to help?" But this can be the wrong thing to do because the question, though well-intended, is too vague. It puts the burden on someone who is already stressed to identify the possible ways you might help. Here's what you can do instead. |
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Do Most Agile Teams Lack Creativity and Innovation? You can’t solve the problem unless you know what that problem is, and you can’t rekindle your creativity if you just don’t know why you’re doing what you’re doing. Pinpoint your team’s purpose, let everyone on your team contribute, and rekindle the innovative nature at the core of agile. |
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Elevate Code Quality by Integrating Testing and Development Pair programming generally involves two programmers working on a single change from start to finish. You can augment this pattern by adding a test specialist, so you can test-drive feature changes first and the tester can ask questions and guide test and code design. What you get is quality built in from the start. |
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Becoming a Charismatic Leader Charismatic leaders can accomplish some things that may be more difficult for leaders who aren’t charismatic: They can sell the vision in a way that makes people buy into the possibilities. They can inspire people to do their best and thereby achieve results that other leadership styles can’t do as readily. |
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Recognizing and Reversing a Culture of Blame A culture of blame is one in which people are reluctant to accept responsibility for things that go wrong. Finger-pointing becomes an automatic response. It's nearly impossible for one person to reverse a culture of blame alone, but it is possible to demonstrate on a small scale what appropriate behavior looks like. |