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NSA Adds to Open Source Tools and Tech Transfer Program The National Security Agency recently released several of the agency’s software tools as open source and added new technologies to the NSA technology transfer program patent portfolio that are ready for licensing. Could leveraging any of these technologies help your efforts? |
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Using Contactless Card Technology in Mobile Payments As payment methods have evolved from the traditional cash-based system to mobile systems, contactless cards are becoming more popular for their convenience and flexibility. Here's a primer on how this mobile payment system stores your card information, as well as the near-field communication technology behind it. |
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Explore Inventions throughout History with Google Arts & Culture’s Collection The latest Google Arts & Culture project, Once Upon a Try, is an interactive experience delving into millennia of human inventions and achievements. With more than four hundred collections from CERN, NASA, and over a hundred museums around the world, it’s the largest online exhibition of discoveries ever created. |
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Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |
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Before Rolling Out Products, Walk a Mile in Their Shoes Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products. |
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“It Was More Complex Than We Thought”: Why Business Analysis Is Essential Many new project fields look simple from a distance because we only see the outputs and interfaces. But corner cases, bad data, users with special needs, regulations—getting inside a new knowledge domain and teasing out the special cases and unhappy paths is a skill. This is why business analysts are so important. |
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Use Silence as a Powerful Tool to Get Feedback If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information. |
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Top IoT Trends to Expect in 2019 The internet of things is redefining consumer experience, and more companies are investing in it to meet the demands of their clients. It seems like soon, anything that can be connected will be connected. As we look ahead to next year, here are some of the top IoT trends to expect in 2019. |
