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5 Tips for Mentoring Future Mentors Being a mentor is a big responsibility. It becomes a greater one when the person you're mentoring is set to become a mentor to someone else. What advice would you impart to your mentee? What do you wish you'd thought of when you were starting out as a mentor? Payson Hall distilled his experience into five principles. |
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The Testing Practices and Metrics That Really Matter in Agile and DevOps Scaled agile and DevOps change the game for software testing. It’s not just a matter of accelerating testing; it’s also about fundamentally altering the way we measure quality. The test outcomes required to drive a fully automated release pipeline are dramatically different from the ones most teams measure today. |
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Looking beyond the Tester-to-Developer Ratio Many companies have some notion of an ideal tester-to-developer ratio, or the number of testers they need for every certain number of developers. It may seem like a superficial standard, but it's rooted in a very real need to understand staffing requirements and budgets. Let's dig deeper into the team balance. |
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If You Want Training to Take, Explore Experiential Learning People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons. |
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Communicating to Customers That You Care How can you communicate caring to your customers if your job doesn’t lend itself to demonstrating in person how hard you’re trying? Fortunately, showing evidence of caring is not about scurrying around; it’s about interacting with customers in a way that says you’re listening to them and taking their needs seriously. |
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Testing at 43,000 Feet: Reporting Risk That Matters Many teams' daily testing gets broken down into numbers. If you're used to dashboards, it can be easy to forget the prime objective: to raise up quality issues—or, in the case of safety-critical devices, potential hazards. Graphs are comfortable, but do they really provide the information we should be looking for? |
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Notable Challenges: NASA, LEGOs, and YouTubers Did you ever say to yourself, "What a brilliant idea! How did they come up with that?" One school of thought holds that the best "aha" moments take place when someone’s alone. However, another theory—shared by organizations such as NASA and LEGO—is that a problem shared is a problem solved. |
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The Importance of People in Software: A Tribute to Jerry Weinberg Gerald Weinberg's work inspired many to be better engineers and better leaders. Although he’s no longer with us, his message about the role of people in building quality software lives on in his writings and in those who have learned from him. Here, Steve Berczuk recalls some of Jerry Weinberg's most influential books. |