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Collaborating with a Highly Distributed Team Being distributed can cause challenges for team collaboration, such as insufficient communication and a lack of visibility. However, advancements in tools, technology, and best practices have helped to lessen some of those challenges. Here are four ways to make collaborating with distributed teams more seamless. |
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Don’t Ask for Permission or Forgiveness—Use an Agile Alternative Some teams get around bottlenecks by taking a “better to ask forgiveness than permission” approach. This may be expedient, but it doesn’t provide a path to changing the organizational dynamic, and it can lead to wrong decisions when wider input is advisable. A more agile way is to take an “I intend to” approach. |
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When Customers Attack: Dealing with Rude Clients It seems like the only way some customers know how to communicate is to accuse, complain, and verbally attack. This only gets worse if there are delays. But when you do your best to build trust with customers early on, they are more likely to accept explanations about setbacks, even if they don’t fully understand them. |
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Security Testing: A Constructive Mindset with a Destructive Approach A typical tester mimics end-users, who are constructive when exploring an application’s functionality. But the role of a security tester is different. Their focus is mainly on mimicking hackers, who are intentionally destructive. A solid security strategy should balance both constructive and destructive efforts. |
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5 SecOps Challenges and How to Overcome Them SecOps, or security operations, is a collaboration between information security and IT operations to keep a company’s data secure and reduce risk, all while maintaining agile timelines. But it can be difficult to start. Here are five challenges you should address to ensure your SecOps implementation is successful. |
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Is Your Culture about Responsibility or Blame? When things go wrong, it can be helpful to understand what happened and who was involved. However, all too often organizations (and the managers within) confuse responsibility with assigning blame. The former is essential for improvement. The latter works against an effective, collaborative, productive culture. |
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Beware of Success Stories The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism. |
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Trusting Your Data: Garbage In, Garbage Out Poor quality input will always produce faulty output. Improper validation of data input can affect more than just security; it can also affect your ability to make effective business decisions. Bad data can have impacts on how you make quantitative decisions or create reports, if you can’t trust the data you receive. |
