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Contemplating What Constitutes an Organizational Crisis It can be hard to envision what would constitute a crisis for your organization until you’re facing one. But defining what events could be disastrous for your company is the first step toward planning for them—and having an emergency plan could be the difference that helps you respond in time. |
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Container-Based Deployments and the Future of IT Operations Container-based deployments have become the preferred approach for managing the build and release of complex applications. Many of the tasks handled by IT operations today may not be necessary in the world of containers. Will Ops continue in its current role, or will it need to evolve with the new challenges? |
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The Art of Giving Feedback Your Team Will Act On Giving good feedback is hard. A common pattern we follow—especially when we have to give negative feedback—is starting with something positive, addressing the problem, and ending with something else positive. But it turns out this "feedback sandwich" method isn't the most effective. Here are some better ways. |
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Shake Up Your Software Processes: The Intermediate Disturbance Hypothesis Organizations that refuse to change will get left behind. But at the other end of the spectrum, too much change is also harmful. Revamping everything you do at once creates stress and can lead to your efforts failing. The right balance is shaking things up just often enough to experiment with new ideas. |
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The Essential Role of QA in Digital Transformation Many organizations are undertaking a total digital transformation in order to accelerate processes, innovations, and opportunities. But if you think you can update your development efforts without making a change to your QA program as well, your change will not be successful. QA is essential to reliability. |
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How to Build Credibility as a Tester Respect is a major player when it comes to creating and maintaining a cohesive team, and plenty of testers today feel they’re lacking the respect of their peers. With test automation sometimes being seen as some magical solution to fixing bugs, the usefulness of manual testers has come into question. |
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Scaling Product Agility: More Product, Not More Process Focusing on scaling product discovery that feeds product delivery is valuable to scaling frameworks. A cross-team product discovery cadence highlights work that's valuable to everyone and facilitates workflow for all the teams, helping them produce more of what they really need (and less of what they don’t). |
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Go-Live Lessons: The Path from Software Development to Production On systems integration projects where a vendor is building or configuring a system for a client, you sometimes cross the canyon from development to production and maintenance in several smaller bounds rather than one big leap. A warranty period after go-live can help stakeholders confidently monitor quality. |
