The ways we listen—and not listen—are detailed in the Five Levels of Listening model, which goes from most distracted to most focused. Ideally, we’d all practice the fifth level: empathic listening, where we try to understand what matters to the person who is speaking, delaying our problem-solving and responsiveness.

Some kindergartens are experimenting with new approaches to teaching, including letting students form groups to accomplish tasks that interest them, which also allows them to support and engage with each other. This is self-organization, the heart of Scrum. If five-year-olds can do it, your agile team likely can, too!

For distributed teams, activities usually get scheduled based on constraints such as availability and time zone, but people don’t often take into account when the most effective time to meet would be. Neglecting people’s work tendencies and schedule preferences could make it harder for the team to be successful.