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Mobile Testing: Simulators, Physical Devices, or Both? Simulation has many advantages over physical device testing: It costs less, is more stable, and is easier to scale. So do we really need physical device testing for mobile products? The answer is yes and no. It depends on what aspect of quality you want to validate and where you are in the product lifecycle. |
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Who’s Responsible for What? Use a RACI Matrix to Keep It Straight As projects get larger and more complex, roles and responsibilities can become confusing. To clarify, teams can create a RACI matrix: a chart that shows who is Responsible, Accountable, Consulted, and Informed for any work product. Each role has a different level of authority, so everyone knows their duty. |
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The Risk of Negative Customer Experiences If people have a positive customer experience, they tell a few friends, but if they have a negative one, they tell everyone—and now that social media have made sharing so easy, no flaw, delay, or mistake seems too small to complain about. More than ever, it's important to create positive customer experiences. |
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The Consequences of Project Delay An often overlooked and underappreciated aspect of project schedules is the consequences of delay on others. Due dates and commitments sometimes matter more than they appear. Knowing the larger context of your project can help you prioritize how you undertake it, consider options, and improve problem-solving. |
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The Tester as Product Owner A lot of the bugs we find were never thought through in the first place. Many of these situations are preventable, yet instead of prevention, we get the tester playing the role of the product owner—and playing it late. Why is it that we never have time to do it right, but we always have time to do it over? |
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You’ll Only Create Bottlenecks if You Become Too Agile If your goal is to do everything agile, bottlenecks will begin to rear their ugly heads. Not every aspect of the business lends itself to an agile structure, so it’s important to evaluate each situation in order to determine the method that suits it best. |
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The Evolution of a Product Owner The practical application of agile in organizations is still difficult. The role of product owner has changed, and today a PO has to be tech-savvy, aware of the market, and accountable for execution, innovation, and quality. Tim Wise shows the evolution of a product owner and details what it should be now. |
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Google’s Magic Metric Google has a "magic metric" that determines where effort should be spent, based on the fact that the number of hits on every site with one of its ads is directly correlated to revenue. Most companies do not have a magic metric, so they search for a way to measure process. How can you change the conversation? |