In your quest to figure out how your team is doing with its agile process, gathering data can be useful—as long as it does not add significant overhead to your project or get in the way of delivering customer value. Don't let the desire to quantify your improvement get in the way of improving.

Do you know what drives your behavior at work? Is it the sheer fun of programming or testing? Is it about serving customers or finding solutions to problems? Think about your mission and consider your principles when you debate potential risks and outcomes. Then, you can start exercising leadership.

Issuing apologies is often deemed a natural gesture, but how should apologies be made so that they are more meaningful? Good apologies thrive on honesty about the feelings, show genuine concern, and demonstrate fitting behavior. Anuj Magazine examines some recent public apologies that made the news.