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Rule Number 6: Don’t Take Yourself So Seriously When you've got way too much to do and not nearly enough support, it seems only natural to take things seriously—and to react accordingly. Yet, a case can be made not to take yourself overly seriously. After all, worrying isn't productive and your time is limited. Learn how to lighten up a little. |
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Before Jumping to Conclusions with Clients, Consider the Possibilities When customers react in a way that's other than you expect, don't jump to conclusions about the reason. There are often numerous possible explanations for someone's reaction, so don't get upset or dismiss it out of hand. Instead, consider the possibilities. There may be much to learn in doing so. |
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Book Review: More Fearless Change It is not always easy to encourage people or organizations to adopt new ideas. More Fearless Change: Strategies for Making Your Ideas Happen can give you the tools to help you spread new ideas. This book has actionable advice you can apply as a change agent, regardless of your role or organization. |
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On Becoming a Better Writer Writing can be a powerful credential for advancement. Composing proposals, recommendations, and reports gives you visibility and highlights your knowledge. Of course, you have to be able to communicate that knowledge effectively. If you want to improve your writing, make a commitment to enjoy it. |
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Cultivating the Growth Mindset To the fixed mindset, new ideas are either not important and easily rejected, or scary and different. It forces us to focus on our roles and learn in places that are already our strengths. Strive to cultivate a growth mindset, where what you don’t know is an opportunity to learn more and get better. |
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Don’t Be an Order Taker—Ask Questions for Better Results Order takers are people who respond to a customer's needs when asked and respond exactly as stated, but do nothing more. If your products or services are complex, simply taking orders is risky because what customers request may not reflect what they really need—or what they could benefit by having. |
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Reviewing the Keynote Presentations at STAREAST The STAREAST testing conference in May featured more than a hundred learning opportunities. Here, we examine the four keynote presentations: Deliberate Testing in an Agile World, The Future of the Software Testing Profession, Blunders in Test Automation, and Innovation: From the Tester’s Viewpoint. |
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A 2015 Graduate Testing in a DevOps World Testing professionals who graduated in past decades know that methods then were highly process-oriented, with no automation. Those methods have evolved into a world that needs continuous testing to meet deployment needs. Here are the key skills an aspiring tester graduating now should think about. |