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How to Complain Professionally at Your Workplace There are right and wrong ways to go about complaining at work. While the squeaky wheels may get the grease, people viewed as complainers limit their career advancement opportunities. To complain professionally, Naomi Karten says you should be calm, professional, and helpful. Read on for more tips. |
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Employee Recognition and What Makes It Work The key to recognizing employees is to do it in a way that reinforces the actions and behaviors you most want to see people repeat. Providing ongoing recognition can go a long way toward keeping employees' morale up and getting the work results you want. Naomi Karten has some tips on doing it right. |
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Dare to Delegate, Then Reap the Rewards Some managers just don’t realize when they should be delegating tasks or projects. While delegation is one of the underdeveloped management capabilities, very few companies offer training in how to do it. Naomi Karten gives warning signs you're taking on too much and tips on improving delegation. |
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Better Done Than Perfect: Tempering Standards for Software Projects Developing software is a complex undertaking and one that’s typically deadline driven. It’s impossible to test every conceivable scenario or even to conceive of every conceivable scenario. The result is that mistakes surface. The challenge is to find the balance between speed and quality. |
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Should You Measure Agile Adoption Effectiveness? A frequent question when organizations are moving to agile is "What metrics should we use to measure our agile adoption?" What people really should be asking is "Should we measure our agile adoption?" The trick is to figure out what an appropriate measurement is. Kent McDonald examines some methods. |
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Embrace the Cubicle: Open-Plan Offices Make You Less Productive Studies suggest that workers in open-plan offices actually tend to be less productive, unhappier, and even unhealthier than people who work confined to their own personal spaces. Even if you hate your cubicle, it turns out it probably gives you fewer distractions, less stress, and reduced sick days. |
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Learning to Tolerate Working for a Bossy Boss Not every boss is bossy. But some are. And it’s no fun working for one. If your bossy boss piles on an unreasonable workload, shouts down suggestions, makes all decisions unilaterally, and issues orders and directives with no hint of caring about employees, Naomi Karten has some tips for you. |
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Teamwork and Creativity: Making Them Work Together To work effectively to meet commitments in a self-organizing, cross-functional team, you need to be creative. The relationship between teamwork and creativity is complicated, and by understanding it you can be more effective as a team. |