Many of us fire off correspondence to groups and distribution lists that include more recipients than necessary, and we overcommunicate without stopping to think about exactly what needs to be conveyed. Here are some ways organizations and teams can cope with the influx of information and communicate intentionally.

More mature organizations are usually very process-disciplined, especially when teams are distributed. However, it’s dangerous to become overly reliant on process. People can become too complacent, accepting a process just to avoid having to make decisions. Here are some ways to keep your processes fresh and valuable.

Software testing expertise is still a critical need. But as we enter the age of agile and DevOps, the industry is changing. If you’re in a software quality or testing role now as a direct contributor or leader, how should you prepare? What’s your next career step? Here's how you should equip yourself for the future.