Feeling nervous, being afraid of saying the wrong thing, or just talking too quickly are some of the main reasons people mumble when they speak. Often, however, people don't even realize they're mumblers. If you think you may be one, read on to learn how to speak confidently and—of course—clearly.

Automation projects often start by tackling the technical issues, but Linda Hayes says a specific data environment should be established first. If you can’t control, define, and predict your data, you won’t have the repeatability that makes test automation practical—but it makes sense for manual testing, too.

To avoid embarrassing errors in your emails, documents, and proposals, it's a good idea to proofread. But simply glancing over what you wrote isn't enough. Naomi Karten gives some tips for thorough proofreading, such as coming back to your document later, printing it out, and reading it out loud.