Too many people sell agile as a way to get better, faster, cheaper. But the problem with setting these high expectations for agile teams is that we too often neglect the roles of and expectations for agile managers. Managers are responsible for creating the environment in which people can deliver great work.

The Netflix team has to be dynamic in order to move as quickly as the demand of its audience. Because of that, the company only hires senior engineers, avoids actually sticking to process whenever possible, encourages a great deal of employee freedom, and even pushes budgets to the side.

In the case of Netflix, how the company is structured and how they hire engineers makes the prospect of agile less appealing than you might imagine. The streaming service makes use of over a third of the bits on the Internet at peak, but shockingly, Netflix is against the idea of having process.