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How Group Norms Enable High-Performing Teams Group norms are the traditions, behavioral standards, and unwritten rules that govern how a team works together. They can be implied or openly acknowledged, but establishing a consistent way the team functions helps the individual members focus less on their own preferences and more on what works best. |
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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |
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When Can You Honestly Call Yourself Agile? If you're working more iteratively and incrementally and things are better for your team and your customers, can you call yourself agile? As long as you're improving, does it really matter what you call yourself? Johanna Rothman says yes. Unless you're following the Agile Manifesto, you aren't truly agile. |
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What’s in the Summer 2016 Issue of Better Software Magazine? The summer issue of Better Software magazine is now live! This issue includes a number of articles that emphasize state-of-the-art practices in the IoT, DevOps, and product-driven process, in addition to highlighting the roles of QA, women, and Millennials and the benefits they can bring to your organization. |
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The Best Way to Communicate Project Quality Concerns When you encounter quality concerns in a project, it's important to let management know. But building an overly detailed list of faults and shortcomings undermines the impact of the important points and muddles communication. To effectively convey the crucial issues, you have to prioritize. |
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Practical Strategies for Tackling the Tasks You Dread Not everything we do at work is enjoyable. We can try reframing the more irksome duties in terms of means to an end, but sometimes, even with a mindset adjustment, there are still jobs we dread—and that can make them difficult to finish effectively. Here are some tips for tackling your most tiresome tasks. |
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Contemplating What Constitutes an Organizational Crisis It can be hard to envision what would constitute a crisis for your organization until you’re facing one. But defining what events could be disastrous for your company is the first step toward planning for them—and having an emergency plan could be the difference that helps you respond in time. |
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Container-Based Deployments and the Future of IT Operations Container-based deployments have become the preferred approach for managing the build and release of complex applications. Many of the tasks handled by IT operations today may not be necessary in the world of containers. Will Ops continue in its current role, or will it need to evolve with the new challenges? |
