When a software defect is identified, best practices usually only pertain to the initial writing of the defect, not the tasks required to close it. Many factors can influence the tester's work. The solution is to add a “Next Steps” section that identifies the work remaining and the person responsible for completing it.

Managers should try to find candidates who not only have the right technical skills, but also will ideally complement each other and be able to collaborate. But that’s not easy. Here are three main aspects managers struggle with when building compatible tech teams, so you can try to mitigate them and achieve harmony.

A defined, repeatable process frees people from spending energy thinking about solved problems, and an automated one makes this even easier. While not all development steps can be easily automated, some can, and documentation is an essential first step. Automate what makes sense and you'll have reliable processes.