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Project Management in Any Industry Software teams in niche industries may think they require a project manager with expertise in their domain. Good project managers can anticipate and address the primary considerations for any project, regardless of industry, but if you encounter a skeptic, here’s a generic template you can use to pitch any project. |
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The Right Way to Respond to Customer Feedback Due to time constraints and other logistical issues, it’s not always possible to respond to customers about their feedback. But when it is possible, the impact on the customers can be strongly positive if you make your response personal. Here are some things to keep in mind the next time you gather customer feedback. |
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Dealing with a Coworker You Can't Stand If you worked with someone years ago who was highly unlikable, it’s natural to assume that the person is just as unappealing now. If circumstances bring you together again, it’s unlikely you’ll find the person tolerable. You might as well expect the worst because once a jerk, always a jerk, right? Not necessarily. |
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Automated Executives: Software Moves into People Management Some tech companies have created their own automated managers—software that can handle administrative and workflow processes typically presided over by humans, but in a fraction of the time. With so many typical management tasks able to be automated, are bosses going to land on the endangered species list? Not so fast. |
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Defining Velocity for Your Agile Team When an agile team talks about velocity, it's usually how much functionality they'll deliver in a sprint, often based on historical data about the number of story points the team tends to finish. But you shouldn't use velocity as a measure of success for your agile process. Make sure everyone knows what's important. |
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Engaging Developers in Unit Testing Unit testing is key for driving early defect identification, but organizations and teams continue to be challenged when it comes to designing and implementing unit tests. Realizing a culture of sound unit testing is often more a leadership challenge than a developer one. Here's how to instill a culture of unit testing. |
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4 Common Mistakes New Managers Make Making the transition into a management role is a huge step—but also one fraught with opportunities to make mistakes. Having an inkling of some of the more common mistakes new managers make might help in avoiding them. Here are four mistakes to be on the lookout for so you don't make them as a new manager. |
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How to Deal with Crabby Coworkers We've all had to deal with crabby coworkers—the people who have good technical skills but are a pain to work with. They grouse, gripe, and are generally negative. Luckily, there are more things you can do than just hope you don't have to interact with these people. Here are tips for dealing with your crabby coworkers. |
