Software testers tend to focus their personal development activities almost exclusively on boosting technical acumen, but social systems are just as important. Infusing tech know-how with social skills, such as communication, adaptability, collaboration, and problem-solving abilities, creates team and project success.

When you see a coworker who’s stuck or upset, it’s natural to ask, “What can I do to help?" But this can be the wrong thing to do because the question, though well-intended, is too vague. It puts the burden on someone who is already stressed to identify the possible ways you might help. Here's what you can do instead.

Offering appreciation is an easy yet powerful way to acknowledge a coworker’s efforts. It’s one of the best ways to say thank you. There are many ways to show appreciation, including verbally in person, over the phone or by email, or writing a note. And while you're at it, reflect on what you appreciate about yourself.