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Acknowledging Employees’ Efforts: So Easy, So Important Acknowledgement is one of the most important things a manager can do. Research suggests that most people are more motivated by being told what they’re doing right than what they’re doing wrong. Recognition of small, everyday efforts and routine accomplishments make a difference in how employees feel about their work. |
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The Subtle Art of Diplomatic Communication with Project Sponsors It’s an art to balance project sponsors’ need for timely and accurate information with being diplomatic in how and when that information is delivered. Diplomacy is about tact—communicating in tough situations without antagonizing anyone more than necessary. Here are eight keys to diplomatic, effective communication. |
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How You Can Help the Human Animals in Your Group Thrive On our teams, we deal with many individuals with diverse perspectives. It's not always easy, but we are animals, and many animals live and work—and are only able to survive—in teams. You can look to how animals interact with and react to each other to see how we, as human animals, can not just survive, but thrive. |
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Balance Technical and Social Skills for Project Success Software testing is a socio-technical undertaking, which means that effective test strategies must incorporate a balance of technical capabilities relating to processes and tools and social capabilities used for communication and problem-solving. This balance enables true project success. |
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How to Deal with a Manipulative Coworker Manipulation in the workplace can take many forms. It often manifests as one person turning coworkers against each other, spreading rumors, or making people feel insecure—either for the person's own benefit or just for entertainment. If you witness this destructive behavior, there are things you can do to stop it. |
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How to Get Management to Really Consider Your Ideas A key to getting management buy-in is identifying the issues that matter most to those at the top, then documenting and communicating how your services, products, or projects can address those issues. Like everyone else, executives want to succeed. Here's how you can build a persuasive case. |
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What Does Effective Communication Really Mean? The ability to communicate effectively is not just nice to have, but a must-have for many IT positions. Still, the term “communication skills” is vague, and it’s reasonable to ask what it actually entails. Think about making a list of communication skills to use when evaluating job candidates—or job hunting yourself. |
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4 Ways to Restore Purpose to Your Daily Scrum The daily scrum was created to help the Scrum team meet its sprint goal. Unfortunately, answering the three daily questions can turn a synchronization and planning meeting into a status report. Here are four ways to make sure your team members are collaborating about their work and are ready to tackle the next day. |
