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A Win-Win versus a Win-Lose Approach to Conflict Too often when people address a conflict, they take an I-win-you-lose approach. That distracts from focusing on opportunities for agreement and can make ongoing relationships difficult. When people have to work together, the wise approach is one that serves the best interests of both parties. |
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How Challenging Your Beliefs Can Improve Your Work The psychological term "confirmation bias" means that once you have a certain belief, you tend to see evidence that supports that belief and to ignore, belittle, or miss evidence that refutes it. This can make you narrow-minded. Instead, try to seek evidence that challenges or refutes your beliefs. |
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Agile and Fear Come Hand in Hand If you’re looking to make the whole organization agile—through iterative work cycles, continuous improvement, and direct feedback from customers—fear has to be involved to some degree. But in order to foster a culture of honesty and trust, this uneasiness will have to be overcome. |
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What Do You Do When You’re Stuck on a Problem? Some problems we can resolve on our own in a couple of minutes. Some take more time, or we can’t resolve them alone. What do you do then? Johanna Rothman suggests scheduling a timebox to find a solution alone, then if that doesn't work, using one of the ideas in this story to "unstick" yourself. |
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How to Manage Project Delays We often attribute project delays to internal reasons, such as poor management, lack of collaboration, resource issues, and software quality, but there are often reasons that fall outside of the norm. Rajini Padmanaban provides some examples of these types of project delays and how to manage them. |
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Autism and Software Testing: A Symbiotic Relationship Software companies are increasingly acknowledging the skills people with autism spectrum disorders bring to the workplace. These people are typically very detail-orientated and not bored by taking on repetitive tasks with a great level of precision, which makes them ideal candidates for testing. |
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Become an Estimation Leader Single-point estimates, whether they are for a budget or a schedule, are never correct. Things happen. Demanding that your team provide you an exact number and then treating that as a guarantee is not being a good manager—or being agile. What if you could provide a different estimation leadership? |
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Does Agile Really Have Staying Power? It’s crazy to think just how far we’ve come since the term "agile" was introduced into software development back in 2001, as it seems like just about every company is incorporating these faster, more collaborative techniques into development and testing teams. But can agile be considered a fad? |
