Software testing tools can be incredibly helpful, but only if you're implementing them from a good starting place. If your code is a mess, a tool won't fix that; you'll end up simply adding layers on top of the mess. Matt Heusser explains how your team would be better off learning elements of code as craft.

Many organizations struggle with finding the optimum ratio of testers to developers. Linda Hayes explains that there's no one right answer. It depends on your needs for planning, test environment and data management, requirements analysis, test design, execution, diagnosis, reporting, and defect management.

Delivering complex systems depends on software processes that guide the work on a daily basis. Much has been written about the evils of verbose waterfall processes, but the truth is that not having enough process also makes it impossible to deliver enterprise software without making many mistakes.